Terms of Service
Terms & Conditions
Last Updated: July 29, 2026
1. Introduction
Welcome to Rivloan.
These Terms & Conditions govern your use of the website:
and any purchases made through our online store.
This website is operated by:
Company Name:
Changsha Hongyi Business Services Co., Ltd.
Brand Name:
Rivloan
By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.
Please read these terms carefully before using our website or purchasing our products.
2. About Rivloan
Rivloan is an online men's apparel retailer specializing in comfortable, practical, and affordable clothing products.
We provide men's everyday essentials, casual wear, workwear-inspired apparel, and multi-pack clothing solutions through our online store.
Our goal is to provide customers with quality products, transparent information, and a reliable shopping experience.
3. Website Use
By using our website, you agree that:
- You are at least 18 years old or have permission from a parent or legal guardian.
- You will provide accurate and complete information when placing an order.
- You will not use our website for illegal or unauthorized purposes.
- You will not attempt to interfere with website security or functionality.
We reserve the right to refuse service or restrict access to users who violate these terms.
4. Product Information
We make every effort to ensure that product descriptions, images, colors, sizes, and prices displayed on our website are accurate.
However, actual product colors may vary slightly depending on your device display settings.
We reserve the right to:
- Update product information
- Correct pricing errors
- Modify product availability
- Discontinue products when necessary
5. Pricing and Payment
All prices displayed on our website are listed in US Dollars (USD) unless otherwise stated.
We accept payments through secure third-party payment providers, including available payment methods displayed during checkout.
By submitting an order, you authorize us and our payment providers to process your payment information.
We do not store your complete payment card information.
6. Orders and Order Processing
After placing an order, you will receive an order confirmation email.
Please ensure that your:
- Name
- Shipping address
- Email address
- Contact information
are accurate before completing your purchase.
We reserve the right to cancel or refuse orders due to:
- Incorrect pricing information
- Suspected fraudulent activity
- Product availability issues
- Other necessary circumstances
If an order is canceled after payment, eligible refunds will be processed according to our refund policy.
7. Shipping Policy
Orders are processed after payment confirmation.
Shipping times may vary depending on:
- Destination country
- Product availability
- Shipping method selected
Customers are responsible for providing accurate shipping information.
Rivloan is not responsible for delays caused by:
- Incorrect addresses
- Customs procedures
- Carrier delays
- Events outside our reasonable control
For detailed shipping information, please refer to our Shipping Policy page.
8. Returns and Refunds
We want our customers to have a positive shopping experience.
Returns, exchanges, and refunds are handled according to our Return Policy.
Before requesting a return, customers should review the requirements, including:
- Return eligibility
- Time limits
- Product condition requirements
- Refund processing procedures
For more information, please visit our Return Policy page.
9. Promotions and Discounts
From time to time, Rivloan may offer promotional campaigns, discounts, bundle deals, or special offers.
Promotion terms may include:
- Specific products
- Limited availability
- Purchase requirements
- Expiration dates where applicable
Promotional offers cannot be combined unless explicitly stated.
We reserve the right to modify or cancel promotions when necessary.
10. Intellectual Property
All content on this website, including:
- Images
- Product descriptions
- Logos
- Text
- Website design
- Graphics
is owned by or licensed to Rivloan and protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, or use our content without written permission.
11. Third-Party Services
Our website may use third-party services to support our operations, including:
- Payment providers
- Shipping providers
- Analytics services
- Advertising platforms
These third-party services operate under their own terms and privacy policies.
We may work with advertising partners such as Google, Meta, TikTok, and AppLovin to measure advertising performance and improve marketing campaigns.
12. Disclaimer
While we strive to provide accurate information, we do not guarantee that:
- All website content is error-free
- Products will always be available
- Website access will always be uninterrupted
We reserve the right to update or modify website content at any time.
13. Limitation of Liability
To the maximum extent permitted by applicable law, Rivloan and Changsha Hongyi Business Services Co., Ltd. shall not be responsible for indirect, incidental, or consequential damages resulting from:
- Website usage
- Product usage
- Shipping delays
- Third-party services
14. Privacy
Your personal information is handled according to our Privacy Policy.
By using our website, you acknowledge that you have read and understood our Privacy Policy.
15. Changes to These Terms
We may update these Terms & Conditions from time to time.
Any changes will be posted on this page with an updated revision date.
Your continued use of our website after changes are posted means you accept the updated terms.
16. Contact Information
If you have questions regarding these Terms & Conditions, please contact us:
Company Name:
Changsha Hongyi Business Services Co., Ltd.
Brand Name:
Rivloan
Email:
support@rivloan.com
Website:
https://rivloan.com/
Business Hours:
Monday - Friday
9:00 AM - 6:00 PM (EST)