Contact Us

Contact Rivloan

We are here to help.

If you have any questions about our products, orders, shipping, returns, or any other concerns, our customer support team will be happy to assist you.

Rivloan is operated by Changsha Hongyi Business Services Co., Ltd., providing men's apparel products through our online store.

We are committed to providing a reliable shopping experience and responsive customer support for every customer.

Customer Support

For assistance, please contact us:

Email:
support@rivloan.com

Our customer service team will respond to your inquiry within:

24-48 business hours

Contact Information

Company Name:
Changsha Hongyi Business Services Co., Ltd.

Brand Name:
Rivloan

Website:
https://rivloan.com/

Customer Support Email:
support@rivloan.com

Business Hours:
Monday - Friday
9:00 AM - 6:00 PM (EST)

Order Support

If you need help with your order, please include the following information when contacting us:

• Order number
• Name used when placing the order
• Email address associated with your order
• Details of your request

Providing this information helps us respond faster and resolve your issue efficiently.

Common Questions

Where is my order?

Once your order has been shipped, you will receive tracking information by email.

How can I make a return or exchange?

Please review our Return Policy for detailed information about eligibility and procedures.

Can I update my order information?

If you need to update your shipping information, please contact us as soon as possible after placing your order.

Stay Connected

Thank you for choosing Rivloan.

We appreciate your trust and are always working to provide better products and customer service.