Privacy Policy

Last Updated: July 29, 2026

1. Introduction

This Privacy Policy describes how Changsha Hongyi Business Services Co., Ltd. ("Rivloan", "we", "us", or "our") collects, uses, stores, and protects your personal information when you visit or make a purchase from our website:

https://rivloan.com/

Rivloan is an online men's apparel retailer specializing in comfortable, practical, and affordable clothing products. We are committed to protecting your privacy and ensuring a safe and transparent shopping experience.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

2. Company Information

Company Name:
Changsha Hongyi Business Services Co., Ltd.

Brand Name:
Rivloan

Website:
https://rivloan.com/

Contact Email:
support@rivloan.com

3. Information We Collect

When you visit our website, place an order, or interact with our services, we may collect the following information:

Personal Information

Including:

• Full name
• Email address
• Phone number
• Shipping address
• Billing address
• Payment-related information

We collect this information to process orders, provide customer support, deliver products, and improve our services.

Order Information

When you make a purchase, we may collect:

• Products purchased
• Order details
• Transaction information
• Shipping information
• Purchase history

This information helps us fulfill your orders and provide after-sales support.

Device and Usage Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Website interaction information

This information helps us analyze website performance and improve user experience.

4. How We Use Your Information

We may use your information for the following purposes:

• Process and fulfill your orders
• Provide customer service and support
• Send order updates and shipping notifications
• Improve our website, products, and services
• Prevent fraudulent transactions
• Analyze customer preferences and shopping behavior
• Measure advertising performance and improve marketing campaigns

5. Advertising and Marketing Partners

We may share certain information with third-party advertising partners and service providers to measure advertising performance, analyze user behavior, and optimize our marketing campaigns.

These advertising partners may include:

• Google
• Meta
• TikTok
• AppLovin

These partners may use cookies, pixels, SDKs, or similar tracking technologies to collect information about your interaction with our website.

The information collected may be used for:

• Advertising measurement
• Conversion tracking
• Campaign optimization
• Audience analysis
• Providing more relevant advertisements

We do not sell your personal information. We only share information with trusted partners for legitimate business purposes, including advertising measurement, website improvement, and service operation.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

• Remember your preferences
• Understand website traffic and usage
• Analyze customer behavior
• Measure advertising effectiveness
• Provide relevant marketing content

You may disable cookies through your browser settings. However, disabling cookies may affect certain functions of our website.

7. Payment Information

Payments on our website are processed through secure third-party payment providers.

We do not directly store your complete payment card information.

Payment providers may collect and process your payment information according to their own privacy policies and security practices.

8. Sharing Your Information

We may share your information with trusted third parties, including:

Service Providers

Such as:

• Payment processors
• Shipping providers
• Website hosting providers
• Customer support services

These providers only use your information to perform services on our behalf.

Advertising Partners

We may share limited information with advertising and analytics partners, including:

• Google
• Meta
• TikTok
• AppLovin

for advertising measurement, attribution, optimization, and campaign performance analysis.

Legal Requirements

We may disclose your information if required by law, legal process, or government request.

9. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.

However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Your Rights and Choices

Depending on applicable laws, you may have rights regarding your personal information, including:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of certain marketing communications

To exercise these rights, please contact us using the information below.

11. Email Communications

If you subscribe to our emails or place an order, we may send you:

• Order confirmations
• Shipping updates
• Customer service messages
• Promotional emails (where permitted)

You may unsubscribe from promotional emails at any time by clicking the unsubscribe link included in the email.

12. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review their privacy policies before providing personal information.

13. Children's Privacy

Our website is not intended for individuals under the age of 13.

We do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, please contact us and we will take appropriate action.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations.

Any updates will be posted on this page with the revised date.

15. Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact us:

Company Name:
Changsha Hongyi Business Services Co., Ltd.

Brand:
Rivloan

Email:
support@rivloan.com

Website:
https://rivloan.com/